Christmas is just around the corner, and already businesses across the country are preparing to deal with the rush of shoppers that will inevitably flood the stores.
Australians spent $45 billion between November 15 and December 24.
In 2014, for example, Australians spent an incredible $45 billion between November 15 and December 24, a 4.3 per cent increase from a year earlier, according to figures collated by the Australian Retailers Association (ARA). Of course, some white collar industries typically wind down during the holiday period, but other sectors such as hospitality and retail see an immense spike in demand in the lead up to Christmas.
Of course, your employees will be the ones largely bearing the brunt of the holiday rush. What can you do to help your staff better cope in these busy times?
1. Ensure they know how to manage their stress
Stress is an all too common byproduct of the modern business world, with Safe Work Australia finding that it costs Australian companies more than $10 billion every single year. What’s more, this mental pressure can be further compounded when employees are faced with the big crowds typically associated with Christmas shopping.
You can help minimise the risks by ensuring that your staff are aware of how they can reduce stress in the workplace to better cope with the demands of the job.
2. Maintain employee morale
In times of chaos at work, it’s important that those at the top employ strategies to keep morale high across the workforce. This is an art itself, and there are many ways to boosting confidence amongst your staff, but Forbes contributor Cheryl Conner surmised that there are six key elements to it:
- Be empathetic
- Recognise and reward good performance
- Create a fun company culture
- Consider providing additional non-monetary benefits
- Look internally first when promoting
- Ensure employees understand and appreciate the company’s vision
3. Make sure you have sufficient staff
Arguably the best ways to help your employees deal with the Christmas rush is to ensure that you have enough staff on hand. Historically, getting people into temporary jobs quickly has been challenging, but thanks to web-based staff induction services, the process is now simpler than ever. Hiring sufficient workers to accommodate the busy period will help you provide better customer service while also keeping your existing employees more satisfied and stress free.