How To Build A Successful Safety and Workplace Induction For Your Company
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How To Build A Successful Safety and Workplace Induction For Your Company

hospitality - 28/03/2019

There’s no one size fits all approach to business, and the safety induction you provide to new employees is no different. A safety induction should be designed to prepare employees for their new role, to keep them informed about the inherent risks and hazards of their role and your working environment, to mitigate the risk of injury. Often, an induction is one of the first interactions an employee will have with the business post-hiring process, so it is also a starting point to introduce them to the culture of the business and get them in to the safety zone. Each industry and work environment has its own criteria that it must consider when designing a safety induction.

Why Are Inductions So Important?

Providing a consistent and practical safety induction to your workforce means that they will be able to understand how to work safely. This is crucial, as it not only allows them to look after their own safety, but the safety of others while at work.

It’s important not to assume that just because your new worker has been doing the same/similar role at another workplace, or the same industry, that they will have the information and skills to perform the role safely. Ideally, a safety induction is also regularly refreshed, so that it stays relevant to changing safety standards and legislation and becomes second nature.

When Is The Best Time To Perform A Safety Induction?

A safety induction should be completed when a worker first begins, as it is a conversation that should be setting the scene for them to complete their role effectively. Trying to complete a safety induction once the worker has settled into the role creates a lot of problems, as if they are not practicing safety, they may take any discussion around it as an affront. Not practicing safety from the get-go can affect your business, other workers, and the worker themselves, and there should be an understanding that regular safety discussions will be held. A safety induction lays the groundwork for further safety concepts to be introduced as their career progresses and sets a clear expectation.

We’ve taken the liberty of providing some practical examples that you can apply immediately.

Retail

A retail safety induction should cover every aspect of the retail experience, from providing great customer service, to how to deal with hazards in the workplace. This is particularly important in the retail industry due to the high turnover of staff, as well as the increased hiring period that occurs around the festive season. There are 10,500 serious injuries in the retail sector annually, so it’s important to make sure it’s a focus of your business.

WorkPro has put together a retail module that should form an integral part of your safety induction.

Retail modules - How To Build A Successful Safety and Workplace Induction For Your Company  Each aspect allows the worker to understand and fulfil their role from day one, as well as being equipped for any situation. They also help reduce injury in the workplace.

Worksafe Victoria offers a range of retail resources here.

Hospitality

The hospitality industry has a range of WorkPro modules designed by subject matter experts, targeted at multiple roles within the industry. Whether you are hiring people to provide general hospitality service, handle food or manage events, WorkPro has you covered. There are over 750,000 Australians working in the hospitality sector, so it is crucial to ensure every worker’s safety.

Hospitality modules - How To Build A Successful Safety and Workplace Induction For Your Company

Mixing and matching these modules allows you to provide the right level of training to your workers, no matter what they are currently doing for your business, or will be doing in the future.

For further information, Worksafe has collated hospitality resources.

Transport and Logistics

The transport industry offers many different roles within the supply chain. In order to meet the different demands that your business may have when it comes to inducting new workers, WorkPro offers a range of modules to allow you to customise your safety learning inductions, including a general transport safety module, container safety modules, forklift safety modules and a handling dangerous goods module. Each module allows you to tailor your safety induction based on the role the new worker is performing, as well as cross-training workers to further their role.

Transport and logistics modules 01 - How To Build A Successful Safety and Workplace Induction For Your CompanyTransport and logistics modules 02 - How To Build A Successful Safety and Workplace Induction For Your Company

Background Checks

Modules aren’t the only key part of a worker induction. You need to consider background checks, and the evidence of particular licences or accreditations depending on the person’s role and industry as part of an induction in order to mitigate risk in your business. Background checks are important for revealing any undisclosed information needed to make informed workforce decisions. Common background checks include citizenship and police checks.

Citizenship checks – This allows you to understand the citizenship and work rights of those you are hiring. If the employee is an Australian citizen, then they can provide evidence of this through an Australian birth certificate, passport or citizenship certificate.

If they are a non-Australian citizen, then the candidate is invited to upload their passport information, and a copy of their passport to WorkPro. This means that you can validate their work rights quickly and simply, using our seamless integration with the Department of Home Affairs’ VEVO database.

Police Check – A national police check reveals the Australian criminal history of any candidate as of when the check is requested. This means you understand who you are hiring, and any potential history they may have with the law. You don’t need to leave the WorkPro platform to perform this check, as the process is seamless, and 100% online. 85% of checks are returned within minutes, and the service is available on any device. WorkPro’s platform also automatically manages the archiving and destruction of information in accordance with ACIC requirements.

Collecting and Monitoring Accreditations:

It’s important to consider how you are collecting and monitoring key documents, in order to ensure your workforce are qualified, and that qualifications and accreditations remain current to undertake specific tasks.

Examples of key documents that may need to be collected include:

  • Food Safety Certifications
  • Responsible Service of Gaming
  • Responsible Serving of Alcohol
  • Working with Children Check (may be appropriate under certain circumstances in certain working environments)
  • Forklift Licenses

These documents can be requested by you and uploaded by the worker to the platform, so that you can automatically monitor and manage expiries.

If you’re looking to improve your induction and compliance program, then WorkPro can help. With a vast module library, a range of background checks, and the ability to collect licences, tickets and documents, as well as monitor their currency and expiry dates, WorkPro is designed to make workforce compliance simple. To find out more, or to sign up for a free trial, click here.

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