IMPORTANT NOTICE

WorkPro is hosted within the Microsoft Azure data centre in Victoria. From time to time, underlying problems in the Azure infrastructure can have an impact on the WorkPro system. Azure is reporting to WorkPro that there is an intermittent issue with the underlying database that serves WorkPro. They are currently working with the WorkPro Platform Team to resolve the issue.

WORKER SAFETY CONTACT CENTRE

WORKER SAFETY CONTACT CENTRE

This module outlines Call Centre risks and controls, and office safety procedures and requirements. It includes:

  • An examination of Emergency Response
  • Office ‘Housekeeping’
  • Safety within the Office
  • Workstations
  • Manual Handling
  • Office Security
  • Aggression Response
  • Fatigue
  • Earphone ‘Acoustic Shock’
  • ‘Hot-desking’
  • Headset Hygiene
  • Workplace stress, including a definition, common causes, how to identify and manage workplace stress and some helpful tips.