Terms & Conditions



Upon receipt of a Module Access Code (MAC) from an employer or person, I understand that by entering the MAC and completing the WorkPro registration form and any training and induction module, I give automatic access to my WorkPro profile to that requesting employer or person, including information that allows an employer to validate my right to work in Australia through the Department of Immigration’s Visa Entitlement Verification Online (VEVO) or perform a National Police History Check (NPHC).

I understand that by providing my WorkPro identification number (CIN) or numbers (CIN/PIN) to any potential employer or person, that I grant them permission to access and validate my WorkPro profile, including access to completed training/induction modules, work rights information and information to perform a NCHRC.

I also understand that if an employer requires a National Police History Check to be processed, that I need to provide my informed consent by signing the application form, and provide 100 points of identification prior to the check being undertaken.


RSA requested personal details is in compliance with the Privacy Act 1988 (Cth) (www.privacy.gov.au) as amended and also meets the requirements of the ten National Privacy Principles covering the collection, use and disclosure and secure management of personal information. RSA also allows individuals to access that information and have it corrected if it is wrong


Protecting your privacy and the confidentiality of your personal information within your WorkPro profile is fundamental to Risk Solutions Australia (RSA). WorkPro’s technology platform incorporates a DMZ (demilitarized zone) security solution, which has won several national and international awards.

Only by providing your WorkPro identification numbers (CIN and/or PIN), will you give an employer/person permission to view your WorkPro profile. At all times you are in a position to alter, delete or add personal information, and change your PIN to prevent another party from viewing your information.

It is your responsibility to ensure that your WorkPro identification details, including username, password, CIN and PIN remain confidential.


RSA observes those parts of the National Privacy Principles that apply to the collection, use, disclosure and secure management of personal information, and RSA continues to apply stringent privacy practices in order to safeguard the confidentiality of your information.  RSA collects your personal information and informs the owner of the MAC of the completion of your WorkPro profile, including training completed and personal details, relevant to employment to enable them to validate that completion as part of your employment. The distribution of this information is in your total control.  Data will only be used for the purpose required and will not be used to provide information on further products or services unless you specifically request or agree to receive such information.  Data collected is kept secure from unauthorised access based on the details outlined in 2.1 above  You have the right to correct your personal information at any time if it is inaccurate, incomplete or out of date, and you have the responsibility to ensure that your information remains accurate. RSA has a clear policy regarding personal information handling practices and secure storage including computer access restrictions. Additionally, RSA employees have signed individual confidentiality agreements regarding the disclosure of information.  With regard to and if applicable, the outcome of a National Police History Check (NPHC) which is obtained by RSA and provided to your employer (following your consent) is deemed sensitive and is secured and stored from unauthorised access, and destroyed in accordance with the Australian Criminal Intelligence Commission (ACIC) requirements, including ensuring records are only held for a period of 90 days, unless otherwise required.



make no representation and give no warranty or assurance to the accuracy of the WorkPro training content, and the outcome of a residency status check conducted via workpro.com.au;

make no representation and give no warranty that the operation of workpro.com.au will be uninterrupted or error-free;

do not warrant any product obtained from or via workpro.com.au will be in accordance with your expectations or requirements;

to the full extent permitted by the law, are not liable to you for loss of any kind, including damages, costs, interest, loss of profit or special loss or damage arising from any inaccuracy or incompleteness of the training content or outcome of the residency status check, nor are we liable to indemnify you against any liability or alleged liability of you to any other person howsoever arising, save only any express condition, warranty, indemnity or term given by us;

You acknowledge that:

workpro.com.au is provided and delivered to you “as is”. To the maximum extent permitted by law:

  1. all express or implied conditions and warranties on our part in relation to any goods or services to be supplied by us or promoted on this web site are hereby excluded; and
  2. subject to clause 3 below, we will not be responsible for or liable to you or any other person in respect of any liabilities, claims, actions, proceedings, demands, expenses, costs, loss or damage of whatsoever description and however arising which you or any other person may pay, suffer, incur or be liable for, arising directly or indirectly from or in connection with:(a) the use of workpro.com.au by you or any other person;

    (b) any failure of workpro.com.au to perform in accordance with your expectations or requirements; 2. Nothing in this disclaimer, however, will be interpreted as excluding, limiting, modifying, restricting or altering any liability of us that exists by operation of law and which cannot be excluded, limited, modified, restricted or altered. To the extent that the provisions of this disclaimer are otherwise inconsistent with any such law, such provisions will be read and interpreted as being subject to any such law.


You must indemnify RSA and each of its officers, employees, contractors and agents against all damage, losses, liabilities, claims, expenses and costs (including without limitation legal costs on a full indemnity basis) however arising which any of them may pay, suffer, incur, or otherwise be liable for, arising directly or indirectly as a result of or in connection with any of the following:

(1) a breach or non-performance of any of your obligations under this License, whether express or implied;

(2) failure by you to ensure information provided by you is accurate and lawful;

(3) failure by you to ensure that induction and training modules completed by you within WorkPro are not assigned to anyone else (you warrant that you have undertaken such modules independently and that should it be identified that this is not the case that you will subject yourself to the full force of the law for breach and fraud.)
any negligent act or failure to act by you;

(5) any claim, suit or other action made or brought against RSA or any of its officers, employees, contractors or agents (at common law, in equity or under statute or otherwise) by any person (including an insurer), arising directly or indirectly from or in connection with any person who suffers personal injury or death or any loss or damage including property damage directly or indirectly in connection with any of the matters referred to in paragraphs (1) to (4) above

You can download a copy of the terms and conditions here.