WorkPro is hosted within the Microsoft Azure data centre in Victoria. From time to time, underlying problems in the Azure infrastructure can have an impact on the WorkPro system. Azure is reporting to WorkPro that there is an intermittent issue with the underlying database that serves WorkPro. They are currently working with the WorkPro Platform Team to resolve the issue.

Working With Children and Vulnerable People Check

Protect the most vulnerable members of the
community with a Working With Children
and Vulnerable People Check

Australian employers must ensure that potential hires and existing employees, whether paid or voluntary, have clearance to work with children and other vulnerable people and groups in the community. These checks are a critical part of compliance and onboarding processes.

WorkPro’s Working with Children and Vulnerable People Check is a national, online, centralised platform that allows employers to request candidates and workers to either upload or apply for the relevant state based check, transparently and automatically track expiries, set auto-reminders for re-checks, request formal validation of a card against certain state based databases and easily schedule bulk reminders.

Live support allows the WorkPro team to provide rapid resolution should any issues arise, allowing you to get workers on the job quickly. Start requesting Working with Children and Vulnerable People Checks with WorkPro in minutes, and streamline your entire background checking process today.

Why choose WorkPro for requesting Working With Children
and Vulnerable People Checks?

One dashboard

Request, track and manage your checks from a single dashboard

Quick requesting

Dictate the State or Territory and the check type required for easy candidate completion

Formal verification

Auto schedule re-checks of cards to protect the most vulnerable in our community

Auto reminders

A system that automates check/card expiry reminders to all parties

Why are Working with Children and
Vulnerable People Checks a legal requirement?

The check is a mandatory requirement for anyone who works with children or vulnerable members of the community, in either a paid or voluntary role. Businesses must not hire anyone who does not have a valid check, unless a specific state based exemption applies or they have lodged an application for a check that is in the process of being assessed. If your organisation fails to comply with legislation surrounding working with children or vulnerable people, there may be consequences for both the individual and the organisation, including fines and imprisonment.

A Working with Children and Vulnerable People Check reviews a candidate’s criminal record in all Australian states and territories, as well as checking any findings of workplace misconduct. The result of a check is either a clearance to work with children, vulnerable people or groups for a specified period of time, or a bar against working with these groups.


Can I get a Working with Children and Vulnerable People Check for all Australian States and Territories?

There is no single check that covers an individual worker across every State and Territory in Australia. Each Australian State and Territory has its own screening unit to conduct the relevant check and issue the resulting card, registration or permit. Each of these checks may differ in terms of who is required to be registered, how long the registration is valid for, and the type of history that may prevent an individual from successfully passing the check.

  • Victoria, New South Wales, Queensland, South Australia, Northern Territory and Western Australia term the check a Working With Children Check.
  • Tasmania and the Australian Capital Territory (ACT) term the check a Working With Vulnerable People Check.

For example, an employee who legally requires a check, who works in both Victoria and Tasmania, would need both a Victorian Working With Children Check and a Tasmanian Working With Vulnerable People Check.

What is the difference between a Paid and Volunteer Working With Children or Vulnerable People Check in Australia

All Australian States and Territories offer checks for both paid and volunteer workers:

  • If you are going to work in a paid capacity, or are self-employed, you will need to apply for a Paid (or Employee) Check. Note that paid work may include forms of remuneration such as allowances, gift vouchers or other forms of payment. Depending on the State or Territory, a Paid Check may be valid for both paid and volunteer work.
  • A volunteer check will only allow you to perform unpaid work. If necessary, you can apply to update the status of your check through the relevant screening unit in the relevant State or Territory.

For example, in Victoria, if you have a volunteer check and want to do paid child-related work, you would need to request to transition the type of your Working with Children Check from Volunteer to Employee. With an Employee Check, you can perform both volunteer and paid child-related work.

How long does it take to get a Working With Children or Vulnerable People Check in Australia?

Generally speaking, the majority of checks will take between two and four weeks from the initial application to receiving the check. Some people may receive their results within a few days, others may wait longer depending on the information supplied. There are many reasons as to why some checks may take longer than others to process, including:

  • The applicant’s criminal history (if any)
  • The applicant has a common name
  • If further investigation is required before the check can be finalised

For example, in Victoria, it typically takes up to three weeks to assess the application, however – if the applicant has a common name or the authorised body needs to spend more time investigating the application – it may take up to 12 weeks.

What is the difference between acknowledging and verifying a Working With Children or Vulnerable People Check?

When a check is “acknowledged”, this means that the employer has seen it, and checked the following details:

  • Name on check
  • Check number
  • State in which issued
  • Type of check, that is Paid or Volunteer
  • Expiry date
  • Viewed a copy of card

An employing entity can either accept or reject the check, and will receive a receipt and a certificate as proof of evidence stating the check status.

From here, an additional fee may be paid to formally “verify” the check with the relevant Australian State or Territory’s authorised body. Note that this service is currently not available in the ACT or South Australia. Once verified, the WorkPro platform will facilitate a result in minutes. The verification certificate shows date/s verified and the validity of the card.

Employing entities can continue to periodically verify that there have been no changes to the card status, ensuring the check hasn’t been revoked, checking expiry dates and ensuring that the card remains valid for continued currency.

Instant Citizenship & Work Rights Checks

From as little as $400 annually, access instant Australian citizenship and work rights checks using our Department of Home Affairs' VEVO database integration. With full disclosure and auto-rechecks, compliance is assured.

Learn more