Nationally Coordinated

Criminal History Check (NCCHC)

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Companies that thrive with WorkPro's process for the National Police Checking Service

Optimise your onboarding and thrive with easy & efficient Nationally Coordinated Criminal History Checks (NCCHC).

With over 1.2 million NCCHCs processed, WorkPro is the compliance platform of choice helping businesses soar every day. The delivery of the National Police Checking Service is exactly the efficient service you need to get candidates screened and verified quickly.


Conduct checks and verify criminal history in 3 easy steps, with a smart online dashboard to request, track and monitor results for complete transparency and control.

Get Certainty In Your Screening

100% online with access from any device

Request, track & monitor status in real-time

Business or candidate pay options

See how WorkPro can take charge of your Nationally Coordinated Criminal History Checks

Reliable, Credible, Smart Technology

WorkPro’s easy 3-step process makes it fast and simple to screen individuals with NCCHCs online so you can hire with confidence.


Request NCCHCs on-demand with no contracts and zero setup fees, or take advantage of big volume discounts. Package with other essential background checks in just a few clicks to streamline your screening even further.

  • Fast, Reliable, Convenient

    You need the NCCHC process to be fast, simple, and reliable, and provide official results you can trust.


    WorkPro processes these NCCHCs in 30 minutes (subject to business hours). This allows businesses to make informed decisions quicker. The WorkPro platform delivers official information that employers can access instantly when the check is complete.


    As part of our Government Accreditation, WorkPro adheres to the strict contractual guidelines relating to privacy, security, and the management of Criminal History Information.

  • Smart Online Dashboard

    Request, track and monitor your Nationally Coordinated Criminal History Check from a smart online dashboard for complete transparency and control of your screening process.


    WorkPro has a fast and easy application for NCCHCs, with options to request either individually or in bulk in just a few clicks.


    Once requests have been sent, progress can be tracked automatically and transparently with real-time status updates. No phone calls or emails – just full control over the process so you can make faster, more informed decisions.


    WorkPro also integrates with a range of leading talent management platforms so you can leverage the power of our system from inside your preferred tech program.

  • Fully Automated

    When you request an online NCCHC using WorkPro, our local support team handles the administration from start to finish. This makes the screening process efficient for your organisation, and smooth for candidates.


    Our Australian-based staff personally vet all NCCHC applications and identity documents, identifying missing documents and manage any concerns with applicants/individuals on your behalf.


    This means you don’t have to handle enquiries or train internal staff to manage NCCHCs after they are submitted and a consistent process is being applied. All you need to do after requesting the NCCHC is sit back and track the progress to completion from the smart online dashboard.

  • One Platform for all of your Background Checks

    WorkPro’s all-in-one platform brings all of the essential background checks together in a single solution.


    Easily build the right screening program for your organisation. Select from Nationally Coordinated Criminal History checks, Vaccination Status, Citizenship & Work Rights checks, Reference checks, Medical Checks, Working with Children & Vulnerable People checks and more.


    Create packages in minutes to suit specific roles, risks or responsibilities, and request the checks required for each one quickly.

  • Flexible, On-Demand Pricing

    WorkPro makes Nationally Coordinated Criminal History Checks affordable and accessible with volume discounts and prices starting from just $60.00 per check.


    There’s no lock-in contract and no set up fees. Businesses can perform their due diligence and screen candidates on-demand with quick results to ensure they make an informed hiring decision every time.


    Employers receive a free branded portal, providing a professional, personal, easy-to-use and seamless experience for candidates.

A Fast & Seamless National Police Checking Service

Conducting Nationally Coordinated Criminal History Checks (NCCHC) requires a secure, efficient, and compliant process to meet updated ACIC regulations.


WorkPro’s Digital Identity Solution (DIS) streamlines NCCHCs with advanced technologies like AI-powered Document Analysis, real-time DVS checks, Biometric Facial Recognition, and the secure ID Vault—delivering accuracy, fraud prevention, and full compliance in every step.

Document Analysis


Instantly cross-checks identity documents, such as passports and driver licences, against official government databases in seconds, ensuring their authenticity. This step aligns with ACIC’s compliance standards by validating documents quickly and reliably.

Biometric


Performs a "liveness test" to confirm the person submitting the document is physically present and matches the photo on their verified ID. This essential fraud detection tool prevents identity theft and ensures the highest level of security for WorkPro’s process for the national Police Checking Service.

Document Verification Service (DVS)


Automates the extraction of critical information, such as names, dates of birth, and document numbers, from identity documents to ensure accuracy, reduces manual errors, and speeds up the preparation of data for real-time processing in the National Police Checking Service.



ID Vault


Securely stores all verified documents in an encrypted system, maintaining an immutable audit trail to meet ACIC’s rigorous data handling requirements. It also provides automated expiry notifications, ensuring that documents remain valid over time and safeguarding compliance while protecting sensitive candidate information.

Don't just take our word for it

John Doe's Image
"The biggest benefits we have gained from adopting WorkPro are ease, efficiency, and partnership. We have been able to fully integrate WorkPro into our day-to-day and existing applications. This makes our processes so much more efficient, meaning we can spend more time doing what we do best.

You won’t understand how easy it can be until you make the switch. To be able to remove manual task and gain back precious time is wonderful.”

Megan Pace - Director CORE Australia at ManpowerGroup

John Doe's Image
“After conducting a thorough search of the market, WorkPro was the only solution we could find that offered an integrated instant national police check service, a broad course library of work health and safety inductions, an instant work rights or visa check and the opportunity to tailor the solution to meet our unique business needs.”

Talent Acquisition Specialist - MTC Work Solutions

John Doe's Image
“Previously we used an online assessment, video and paper based OHS induction – all of which were owned and operated in-house by Adecco. Not only was this an ineffective system, cost-wise, but we also experienced obstacles across the entire process. The WorkPro program takes a lot less time to complete, and the questions cover a much broader content field, so our candidates are learning more, in less time."

Team Leader at the Customer Care Centre - Adecco Australia

John Doe's Image
“Unlike previous methods, what we like about WorkPro is that it is recruitment specific, and the language used addresses the on-hire employer’s third party involvement. Importantly, adopting the system has assisted our resourcing for the high volume of temporary candidates we engage each week."

Branch Manager - Horner Recruitment

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Frequently Asked Questions

  • What is WorkPro’s Nationally Coordinated Criminal History Check solution?

    WorkPro’s Nationally Coordinated Criminal History Check solution is an online workflow for requesting, tracking, and managing criminal history checks. It helps organisations manage screening activity in one place with visibility over request progress, identity verification, and result handling. 

  • How does the identity verification process work?

    WorkPro verifies identity using a combination of document analysis, DVS checks, facial matching, and liveness detection. These steps are used to confirm that the person completing the check matches the identity documents provided. 

  • Can NCCHCs be completed entirely online?

    Yes. The NCCHC process can be completed online, from document submission through to result delivery. This allows applicants to complete the process using a supported device without attending in person. 

  • How are documents stored once verified?

    Verified documents are stored in the secure WorkPro ID Vault using encrypted storage and audit trail controls. The system can also support expiry reminders and record visibility based on workflow and permission settings. 

  • Can businesses track multiple checks at once?

    Yes. WorkPro provides dashboard visibility across multiple NCCHC requests at the same time. This includes tracking progress, monitoring status updates, and managing higher-volume screening activity. 

  • Is it possible to let candidates pay for their own check?

    Yes. WorkPro supports both business-paid and candidate-paid check requests. The payment option can be selected when the request is created. 

  • Are there contracts, setup fees, or minimum usage requirements?

    No. WorkPro offers on-demand access without setup fees or minimum usage requirements. Commercial arrangements and pricing options may vary depending on screening volume and business needs.

  • Can NCCHCs be combined with other checks in one workflow?

    Yes. NCCHCs can be combined with other WorkPro screening services in the same workflow. This can include checks such as work rights verification, VEVO monitoring, traffic history checks, and other role-based screening steps. 

  • Does WorkPro meet ACIC compliance requirements?

    WorkPro’s NCCHC process is designed to support ACIC requirements for identity verification, security controls, and document handling. Organisations should also ensure their internal use, review, and storage of check results aligns with their own legal and policy obligations. 

  • Can results be accessed across multiple teams or sites?

    Yes. WorkPro allows access permissions to be set across teams, roles, and locations. This allows authorised users such as recruiters, managers, or compliance teams to view and manage results securely.

Streamline your onboarding with easy & efficient Nationally Coordinated Criminal History Checks