WorkPro’s
Digital Identity Solution
A Positive Step Forward in Secure, Authenticated, Candidate Vetting
Many businesses rely on manual methods to collect, validate, process and monitor applicant documentation. We know these methods are prone to human error that cause hiring delays, and lead to inefficiencies and security vulnerabilities.
So, we’re changing things, harnessing the power of AI to automate and optimise critical hiring and compliance workflows to ensure speed to hire and accuracy in candidate verification.
Our AI-powered solution combines advanced Document Analysis, Document Verification (DVS), Biometric Facial Verification, and the Identity (ID) Vault. This creates a frictionless, highly secure and automated screening and validation process that reduces risks and improves business and recruitment efficiency while safeguarding against identity fraud.
SMART SCREENING WORKFLOW
Document Analysis
Many organisations rely on manual entry or require candidates to input identity document details and upload copies of documents such as birth certificates, passports, or driver licences—an error-prone and time-consuming process. Powered by Microsoft AI, WorkPro’s Document Analysis solution automates this process by instantly extracting relevant information directly from the uploaded documents, reducing errors and speeding up verification.
Biometric
WorkPro’s Biometric Facial Verification solution adds a critical layer of security by performing a "liveness test" to confirm that the person is who they claim to be. It verifies facial characteristics against a photo ID document, significantly reducing the risk of identity fraud.
Document Verification Service (DVS)
Once the information from the document has been extracted, WorkPro’s DVS instantly validates the identity document against Federal Government database records to verify its authenticity in real-time.
ID Vault
WorkPro’s ‘ID Vault’ is designed to secure validated candidate identity documents. Its end-to-end encryption provides assurance for an individual that their documents are stored and managed appropriately and they are in control of who has access to them. For organisations, it reduces the need to retain sensitive documentation, offering a streamlined solution for document access and management.
The ID Vault logs all actions related to document handling and ensures the timely destruction of documents when no longer needed, complying with legal frameworks like the Privacy Act, Health Act, and WorkPro's government accreditation for privacy and data protection standards.
DOCUMENT ANALYSIS
WorkPro’s Document Analysis via Microsoft’s AI technology automates the verification and extraction of data from identity documents, including passports and birth certificates. This reduces manual workload, minimises human errors and accelerates the hiring process so HR professionals can focus on strategic initiatives rather than administration. Combining document analysis with DVS adds further efficiency, streamlining the verification process.
DOCUMENT VERIFICATION SERVICE (DVS)
WorkPro is an accredited Gateway Service Provider of the Attorney-General’s Document Verification Service (DVS), which allows us to verify identity in real-time. This is done by cross-checking their identity documents—such as passports or driver licences—against government records.
For HR teams, talent managers, and staffing agencies, DVS provides an instant, reliable, and consistent verification process that meets stringent compliance requirements. By eliminating manual errors and guesswork associated with traditional document checks, DVS offers peace of mind, ensuring that only genuine and verifiable documents are used during the hiring process and throughout ongoing employment.
BIOMETRIC FACIAL RECOGNITION
Biometric Facial Recognition confirms that the individual submitting the document is the same person depicted in it. This is done through a ‘liveness test’, which involves verifying the image and comparing them against the identity document provided.
For recruiters, this means no longer needing to rely solely on documents to verify identity or physically seeing the candidate - now they can be confident that they are onboarding the right person, every time. This advanced verification system significantly reduces the risk of identity fraud and ensures that only legitimate candidates proceed to the final verification step.
ID VAULT
WorkPro's ID Vault is a secure platform that provides maximum security with end-to-end encryption, complies with GDPR and privacy regulations, and maintains a comprehensive audit trail with logs and actions. The eligible documents processed through Document Analysis and validated against the Australian government’s DVS for authenticity will be automatically stored in the ID Vault. This ensures your candidate and employee data is securely stored in one place, significantly reducing security risks within your organisation, giving you and your team peace of mind.
Seamless, Streamlined & Secure Solution
WorkPro’s background check solutions integrate Document Analysis, DVS, Biometric Facial Recognition, and the ID Vault into a robust, efficient, and secure hiring process:
- Document Analysis automates and verifies the extraction of key data from uploaded documents, reducing manual errors and accelerating the verification process.
- DVS validates these identity documents against Federal Government database records, ensuring their authenticity and confirming the candidate’s identity.
- Biometric Facial Recognition adds an extra layer of security, verifying that the individual submitting the documents matches the photo in the identity documents.
- Finally, all verified and eligible documents are securely stored in WorkPro’s ID Vault, which provides end-to-end encryption, audit logs, and expiry notifications to ensure compliance and security.
This combined process delivers a fast, secure, and highly reliable solution, minimising the risk of fraud while helping businesses meet the highest standards of compliance.
Frequently Asked Questions
What does WorkPro’s Digital Identity Solution include?
It combines AI-powered Document Analysis, the Document Verification Service (DVS), Biometric Facial Verification, and the secure ID Vault to automate identity collection, verification and storage.
How does Document Analysis work?
Document details are extracted instantly using Microsoft AI, removing the need for manual entry. This reduces errors and speeds up the identity verification process.
What does the Document Verification Service (DVS) validate?
DVS checks uploaded identity documents such as passports or driver licences against Federal Government records in real time to confirm authenticity.
How does Biometric Facial Verification support identity checks?
The biometric tool performs a liveness test and compares the candidate’s facial features to their identity document photo to ensure they are the rightful owner of the document.
What is stored in the ID Vault?
Identity documents that pass Document Analysis and DVS verification are encrypted and stored securely in the ID Vault, which logs every action and maintains full audit trails.
How does the ID Vault help employers reduce risk?
It removes the need for employers to store sensitive identity documents themselves, reducing exposure to data breaches and ensuring compliance with privacy regulations.
How does the ID Vault support privacy and data protection requirements?
The ID Vault is designed with end-to-end encryption, detailed audit logs, and controlled access to identity documents. It supports compliance with privacy and data protection frameworks, including the Privacy Act and Health Act, and aligns with WorkPro’s government accreditation for data handling standards.
How does this solution reduce identity fraud?
The combined use of AI extraction, government verification, biometric matching and secure encrypted storage prevents falsified documents or impersonation attempts from passing through the screening process.
Does the system streamline hiring and onboarding?
Yes. Automating document capture, validation and storage removes manual administration and speeds up candidate vetting, improving overall hiring efficiency.
Are candidates in control of their identity information?
Yes. The ID Vault allows validated documents to be stored securely and accessed only by authorised parties, giving candidates assurance over how their information is managed.
Can organisations use this solution for ongoing workforce compliance?
Yes. The ID Vault provides expiry notifications and audit logs, supporting continuous compliance throughout employment.
Does WorkPro’s identity workflow integrate with background checks?
Yes. Document Analysis, DVS and Biometric Facial Verification work together with WorkPro’s broader screening ecosystem, creating a seamless and secure verification process.
Frequently Asked Questions
What is WorkPro Ready?
WorkPro Ready is a digital profile that brings your skills, experience and verified information together in one place. It helps recruiters see your strengths quickly and clearly.
Why do job seekers use WorkPro Ready?
Job seekers use WorkPro Ready to stand out in their applications. It highlights skills and achievements, not just job titles, which is what recruiters now prioritise.
How do I create a WorkPro Ready profile?
Register using the option above, then upload your CV and follow the guided steps. WorkPro Ready will help you build a verified, shareable profile in minutes.
How does WorkPro Ready help me get job-ready?
It organises your skills, experience, qualifications and achievements in a format employers understand. You can then share your profile directly with recruiters when applying for roles.
What resources does WorkPro Ready offer to job seekers?
There are guides, checklists, blogs, tips, insights and videos designed to help you build skills, prepare for applications and present yourself confidently.
What are Job-Seeker Guides and Checklists?
They are practical resources that help you stand out, covering topics like preparing your profile, improving your applications and understanding what employers look for.
What kind of tips and insights are available?
These include advice on landing a job, growing your career, improving your applications and workplace success. All content is written to support job seekers at every stage.
Are there videos to help me get job-ready?
Yes. WorkPro Ready offers short videos with tips, guidance and ideas to improve your job search and build confidence.
Why are skills so important to recruiters right now?
Employers are focusing more on capability, potential and transferable skills. WorkPro Ready helps you show these clearly, not just list past job titles.
Can WorkPro Ready save me time when applying for jobs?
Yes. You enter your details once, and your verified profile can be shared repeatedly, reducing the need to fill in forms for every application.
Is WorkPro Ready suitable for all job seekers?
Yes. Whether you are new to the workforce, changing careers or looking for your next step, WorkPro Ready helps present your skills in a way that employers understand.
