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Internal Ticket Creation

Please complete the information below. Dependant on your request, up to 3 tickets will be be automatically generated and assigned to the appropriate departments for action.

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Custom Modules

Module Details

Please ensure all client documents are uploaded in Custom Modules SharePoint directory here in a folder matching client name "[item-2865_value]"

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Custom Landing Page

Client Preferences

If you require further information about Custom Landing Pages, please refer to this internal article

Please ensure all client documents (logo & imagery)
are uploaded in Custom Modules SharePoint
directory here in a folder matching client name
"[item-2865_value]"

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Police Checks

Agreement Details

Which check type(s) does the client need access to? 

Configuration Options

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Account/Site Setup

If the client has a complex site/user structure,
please use this template to provide the required
information and save in the Signed Contracts
folder under client name "[item-2865_value]"

Billing Details

User Details

User 1:

User 2:

User 3:

User 4:

User 5:

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Inductions & e-Learning

Agreement Details

Configuration Options

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Probity Checks

Agreement Details

Discounted Pricing

All Probity Checks are billed monthly in arrears. Please advise of unit price if there are any discounts offered for the below online checks, otherwise default rates will be applied to all check types left as $0.

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Reference Checks

Agreement Details

Referoo Username

WorkPro will liaise with Referoo to create a new client account and username with the details provided below. Note that a Referoo User can only be linked to 1 WorkPro Site

If client is willing to share these details, WorkPro can configure the integration on behalf of the client. Alternatively, the client should follow the instructions under OPTION 2: You have a Referoo account on the Reference Checks User Guide (pg 3). Note that a Referoo User can only be linked to 1 WorkPro Site at a time.

Following user details to be provided to Referoo to create new login (WP will configure on behalf of client)

Configuration Options

Please ensure all client documents referenced below are uploaded in Custom Modules SharePoint directory here in a folder matching client name "[item-2865_value]"

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Integration Configuration

Which Integration Partner is required?

Configuration Options

Mandatory Configuration Requirements (provided to client by integration partner):
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Citizenship & Work Rights

Agreement Details:

Configuration Options

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Ministry of Justice Checks

Agreement Details

Configuration Options

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Working With Children and Vulnerable People

Agreement Details

*only configurable option in WorkPro platform
is PAYG. CST to enter as PAYG @ $0 to
grant access to service - further information
is for invoicing purposes only at this stage.


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Custom Development

Please ensure all client documents are uploaded in Custom Modules SharePoint directory here in a folder matching client name "[item-2865_value]"

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Licence, Ticket & Document Management

Agreement Details

*No configurable option in WorkPro platform
information is for invoicing purposes only.
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SMS Function

Agreement Details:

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Medical Checks

Agreement Details

Configuration Requirements - Existing Jobfit Client

WorkPro will liaise with Jobfit to import all existing configured packages into WorkPro for client use. There is no need to have the client complete the form for new packages. 

Configuration Requirements - New Jobfit Client

WorkPro will liaise with Jobfit to have the client account and sites configured under our WorkPro parent account. 

Please ensure the client's completed Medical Checks Package Setup form is uploaded in Signed Contracts SharePoint directory here in a folder matching client name "[item-2865_value]". If you require further information regarding configuring client medical packages, please refer to this internal article

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New Client Sales Request

Ticket Details

Services Required

:

Background Checks

Customisation

Inductions & Other

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Submit Ticket

Total Amount to be Invoiced

Establishment fee:

[item-3344_value]

Summary

Description Information Quantity Price
Discount :
Total :

Submit

ESTABLISHMENT FEE

The one-off $630 establishment fee includes

Account Setup

Training

User Guides

Ongoing phone support

Ongoing email support

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