What You Need To Know When Onboarding Hospitality Workers

Hospitality is an industry that comes with its own set of unique challenges.


Handling food, serving and waiting on staff are all things that require the utmost care, and specialized knowledge.


But how can you make sure that you’re passing on that knowledge to every new employee that joins your workforce?


Luckily, WorkPro has developed modules that allow you to get your employees up to speed quicker.


Here’s some of what you can expect from our modules.


Grooming and Hygiene


When you’re going out to eat, you want to be confident that your food is as hygienic as possible.


Luckily, that’s where we come in.


Our module covers all the different things your new employees need to know about keeping hygienic, and how to make sure that they’re not contaminating the food.


Hazards and Risks


When preparing food, there’s a lot to make sure you’re aware of.


Sharp utensils, machinery and different temperatures are all things that can not only affect you, but affect the products. Using our module, you can make sure that your employees are being as safe as possible when it comes to dealing with different dangers in the workplace, and help avoid any accidents.


Fatigue Management


Sometimes, long shifts are unavoidable.


However, staying awake from too long can be extremely dangerous, not only to yourself, but others around you.


According to WorkSafe Victoria “Being awake for 17 hours impairs performance to the same level as having 0.05 blood alcohol content while being awake for 20 hours lifts the blood alcohol content to 0.1.


When it comes to managing fatigue, make sure you’re aware of your roster.


If you’ve got an early start, make sure you’re getting to bed early the night before.


If you are fatigued, don’t try to work your way through it.


Employees won’t always understand how fatigue affects their performance, and that’s where our modules help.

Weather Protection


Working outdoor events exposes your workers to the elements, in ways they may not have experienced. After all, with varied shift lengths and working hours, they can be exposed to a range of conditions, even within the same shift.


Our modules take your employees through how to deal with the different temperatures and conditions, and how to avoid being damaged by them.


In particular, UV protection is essential, and sunscreen is a must when working outside.


Contamination


There are an estimated 5.4 million cases of food poisoning each year.


From this, there are 120 deaths.


Clearly, contaminated food is an issue, and a lot of this can come from improper handling.


Our module takes employees through the importance of avoiding contaminants, avoiding cross-contamination and allergens.


Displaying Food


It’s important to display food in the correct way, and not all food can be displayed uniformly. Hot and cold food in particular need to be stored and displayed in the proper way, lest it get contaminated or go to waste.


Our module takes your employees through the proper way to display specialty foods, as well as why it’s so important to store the food in these specific ways.


If you’re looking to implement good onboarding practices, as well as reduce risk in the workplace, we’ve got your back.


Check us out here, and find out how we can help your business onboard workers to help them achieve their full potential.


And if you’re looking to understand your young workers better, download our free e-book to find out how you can make sure you’re connecting with your workforce.



A green square featuring white text that reads 'EOFY 2025: Fair Work Act Compliance Essentials'
By Tania Romano June 30, 2025
Ensure your business meets EOFY 2025 obligations under the Fair Work Act. Stay compliant with key updates and avoid penalties.
Navy blue box with white text that reads 'EOFY 2025: WHS Self-Audit Checklist for Compliance'
By Tania Romano June 30, 2025
Conduct a WHS self-audit before EOFY 2025 to identify safety gaps and ensure compliance with Australian regulations.
Blue square with white text that reads: Stay Up to Date with New Legislation: Smart Solutions for HR
By Tania Romano June 30, 2025
Discover essential tools for HR and compliance teams to remain in step with Australian legislation in 2025. Ensure compliance and streamline processes.
Yellow square with navy writing that reads 'EOFY 2025: State-by-State Compliance Checklist'
By Tania Romano June 30, 2025
Navigate Australia's employment laws with our EOFY 2025 HR compliance checklist, tailored for each state and territory.
Green square with white text that reads 'EOFY 2025: Key Updates in Australian Employment Law'
By Yi-Chen Lee June 27, 2025
Stay informed on the latest changes in Australian employment law for FY25. Ensure compliance and protect your workforce effectively.
Blue square with white text that reads 'EOFY WHS Self-Audit: How to Spot Gaps in Safety Compliance'
By Tania Romano June 27, 2025
Conduct a WHS self-audit before EOFY 2025 to ensure safety compliance. Identify gaps and align with Australian regulations for a safer workplace.
Show More