What You Need To Know When Onboarding Hospitality Workers
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What You Need To Know When Onboarding Hospitality Workers

Read - 08/06/2018

Hospitality is an industry that comes with its own set of unique challenges. Handling food, serving and waiting on staff are all things that require the utmost care, and specialized knowledge. But how can you make sure that you’re passing on that knowledge to every new employee that joins your workforce? Luckily, WorkPro has developed modules that allow you to get your employees up to speed quicker. Here’s some of what you can expect from our modules.

Grooming and Hygiene
When you’re going out to eat, you want to be confident that your food is as hygienic as possible. Luckily, that’s where we come in. Our module covers all the different things your new employees need to know about keeping hygienic, and how to make sure that they’re not contaminating the food.

Hazards and Risks
When preparing food, there’s a lot to make sure you’re aware of. Sharp utensils, machinery and different temperatures are all things that can not only affect you, but affect the products. Using our module, you can make sure that your employees are being as safe as possible when it comes to dealing with different dangers in the workplace, and help avoid any accidents.

Fatigue Management
Sometimes, long shifts are unavoidable. However, staying awake from too long can be extremely dangerous, not only to yourself, but others around you. According to WorkSafe Victoria “Being awake for 17 hours impairs performance to the same level as having 0.05 blood alcohol content while being awake for 20 hours lifts the blood alcohol content to 0.1.” When it comes to managing fatigue, make sure you’re aware of your roster. If you’ve got an early start, make sure you’re getting to bed early the night before. If you are fatigued, don’t try to work your way through it. Employees won’t always understand how fatigue affects their performance, and that’s where our modules help.

Weather Protection
Working outdoor events exposes your workers to the elements, in ways they may not have experienced. After all, with varied shift lengths and working hours, they can be exposed to a range of conditions, even within the same shift. Our modules take your employees through how to deal with the different temperatures and conditions, and how to avoid being damaged by them. In particular, UV protection is essential, and sunscreen is a must when working outside.

Contamination
There are an estimated 5.4 million cases of food poisoning each year. From this, there are 120 deaths. Clearly, contaminated food is an issue, and a lot of this can come from improper handling. Our module takes employees through the importance of avoiding contaminants, avoiding cross-contamination and allergens.

Displaying Food
It’s important to display food in the correct way, and not all food can be displayed uniformly. Hot and cold food in particular need to be stored and displayed in the proper way, lest it get contaminated or go to waste. Our module takes your employees through the proper way to display specialty foods, as well as why it’s so important to store the food in these specific ways.

If you’re looking to implement good onboarding practices, as well as reduce risk in the workplace, we’ve got your back. Check us out here, and find out how we can help your business onboard workers to help them achieve their full potential. And if you’re looking to understand your young workers better, download our free e-book to find out how you can make sure you’re connecting with your workforce.

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