Reference Check

Get A Quote

Companies that thrive with WorkPro's Reference Checks

Streamline hiring with ready-to-use reference check templates, automated reminders, and real-time visibility.

WorkPro’s automated reference checking service makes it faster, easier, and more secure to verify a candidate’s employment history, skills, behaviour, and cultural fit. Fully integrated into the WorkPro platform, it removes the need for third-party tools or separate logins. From sending requests to tracking responses in real time, the entire process is managed in one place alongside your compliance and onboarding tasks.



Candidates nominate their referees quickly, while mobile-friendly questionnaire templates and automated reminders help speed up turnaround without adding admin. Built-in fraud detection adds confidence to every response, and flexible, customisable templates ensure the check suits your role and hiring style. Whether you're hiring in volume or scaling your team, WorkPro Reference Checks bring structure, simplicity, and assurance to every hire.


Simplifying Reference Checks for Smarter Hiring

Automated referee invitations and reminders for faster responses

Live status updates so you can track progress in real time

Mobile-friendly referee completion — accessible anywhere, anytime

Fraud detection through IP tracking and metadata analysis

Instant certificate generation for compliance and audit records

Flexibility to add your own custom templates alongside WorkPro’s pre-built library

See how WorkPro takes charge of your Reference Checks

Reference Check Template Library

Choose the Right Reference Check Template for Every Role

Take the guesswork out of reference checking with WorkPro’s curated library of pre-built reference check templates. Designed by industry experts, each questionnaire is tailored to the specific role or sector you’re hiring for helping you capture consistent insights across employment history, skills, and cultural fit.



Whether you're hiring a warehouse worker, a software engineer, or an aged care professional, you can access job-ready referee check questions aligned with the expectations of the role. You can also customise or add your own questions to fit your organisation’s unique needs.

This approach gives you reliable, standardised, and audit-friendly employment reference questionnaires with less effort and more insight.


Generic & Professional

  • Generic Reference Template

    A versatile sample reference check used to verify baseline employment reference details such as job titles, dates of employment, and general performance. Includes scaled and free-text referee check questions around teamwork, reliability, and workplace behaviour. 

  • Office Worker (Professional) Reference Template

    Built for general business, admin, and white-collar roles, this reference check template covers communication, cultural fit, initiative, ability to follow instruction, and performance under pressure. 

Industrial & Blue-Collar

  • Forklift Operator Reference Template

    Designed for safety-critical roles, this referee check focuses on adherence to safety protocols, handling of heavy machinery, accuracy, and reliability on the job. 

  • General Labourer Reference Template

    Includes employment reference check questions on stamina, attitude, attendance, task focus, and ability to work under supervision or as part of a team. 

  • Warehouse Worker Reference Template

    Assesses pick-packing accuracy, equipment use, reliability, and physical capacity. This reference check questionnaire also includes referee comments on attitude and adherence to WHS policies. 

  • Delivery Driver Reference Template

    Captures information about punctuality, road safety, navigation skills, and customer interaction. Suitable for courier, food, and fleet-based driving roles. 

Technology

  • Software Developer Reference Template

    Assesses problem-solving, collaboration, code quality, and adaptability to agile workflows. Suitable for frontend, backend, and full-stack developers. Includes technical and behavioural reference check questions. 

  • Technical Help Desk Reference Template

    Designed for IT support roles. Questions focus on response times, troubleshooting, user empathy, documentation, and communication clarity. 

  • Technology Specialist Reference Template

    Built for systems administrators, cybersecurity experts, and IT infrastructure professionals. Focus areas include systems stability, uptime support, stakeholder engagement, and task ownership. 

Customer-Facing

  • Contact Centre Worker Reference Template

    Captures communication quality, ability to manage high call volumes, conflict resolution, adherence to scripts, and reliability. Includes both scaled and free-text referee check questions. 

Finance & Corporate 

  • Finance and Accounting Reference Template

    Tailored to roles involving compliance and stakeholder responsibility. This reference check template verifies accuracy, confidentiality, reporting experience, and communication with internal and external partners. Ideal for finance officers, analysts, and accountants. 

  • Delivery Driver Reference Template

    Captures information about punctuality, road safety, navigation skills, and customer interaction. Suitable for courier, food, and fleet-based driving roles. 

Healthcare

  • Aged Care Worker Reference Template

    A targeted employment reference template designed to validate experience in aged care. Questions focus on empathy, patient care, family engagement, and stress tolerance in emotionally demanding settings. 

Get Your Flexible Reference Check Quote Now 

Frequently Asked Questions about WorkPro’s Reference Checks

  • What is WorkPro’s Reference Check service?

    WorkPro Reference Checks is a fully automated employment reference check service built directly into the WorkPro platform. It allows you to verify candidate background and referee insights quickly, securely, and consistently as part of your compliance and onboarding process. Reference checks can be triggered, tracked, and stored alongside other screening tasks such as VEVO, police, and background checks, all in one place. 

  • How is WorkPro’s reference check service different from other solutions?

    Unlike standalone reference check tools, WorkPro’s service is natively integrated. That means you don’t need to switch platforms, manage separate vendors, or re-enter candidate information. If you're using WorkPro with an integrated ATS or HRIS, reference checks can be automatically triggered and tracked within your hiring workflow. 

  • What information can I collect using WorkPro Reference Checks?

    You can collect detailed insights about a candidate’s past employment performance, communication, cultural fit, reliability, and more. Choose from a library of reference check templates, or create your own with custom referee check questions tailored to different industries and job levels. 

  • How does the reference check process work for candidates and referees?

    Once initiated, candidates nominate up to three referees. Each referee receives a secure, mobile-friendly link via email or SMS. No login is required. The system automatically sends reminders and tracks progress in real time. When complete, the employer receives a full referee check report, including fraud indicators such as IP mismatch or personal email alerts. 

  • Does WorkPro include fraud detection in reference checks?

    Yes. WorkPro has built-in fraud detection that flags suspicious IP addresses and device activity. It also highlights personal email addresses used by referees to prompt further investigation. This ensures your employment reference process delivers trusted insights to support confident hiring decisions. 

  • Can I customise the questions or use my own reference check templates?

    Absolutely. You can create your own branded reference check questionnaire, or choose from WorkPro’s pre-built sample reference check templates. The system supports a range of question formats including rating scales, free text, multiple choice, and mandatory fields, all aligned to your role or hiring criteria. 

  • Can I use WorkPro’s reference check service on its own?

    Yes, WorkPro Reference Checks can be used as a standalone service. However, it delivers the most value when used in combination with other screening and background check modules in the WorkPro platform. You can easily combine tasks like police checks, VEVO, and document collection into one automated hiring workflow. 

  • How are responses stored and accessed?

    All reference check responses are stored securely in WorkPro and consolidated into a single report, visible in the customer dashboard. Candidate progress can be tracked in real time. Once completed, the report can be viewed and stored for future reference or audit purposes. Candidates are notified of completion but do not receive access to the report. 

  • What does WorkPro’s reference checking service cost?

    Pricing is usage-based and designed to scale with your hiring volume. There are no flat fees or forced bundles. If you already use WorkPro, there are no additional integration costs. We also offer competitive rates for businesses switching from third-party reference check tools. 

  • Does WorkPro integrate with ATS and HR systems?

    Yes. WorkPro integrates with many leading Applicant Tracking Systems and HRIS platforms. This allows reference checks to be triggered, tracked, and completed as part of your recruitment flow. Learn more about integrations: https://www.workpro.com.au/integrations 

  • Is WorkPro suitable for businesses of all sizes?

    You can collect detailed insights about a candidate’s past employment performance, communication, cultural fit, reliability, and more. Choose from a library of reference check templates, or create your own with custom referee check questions tailored to different industries and job levels. 

  • Is the referee experience easy to use?

    Very. Referees receive secure links by SMS or email and can complete the reference check on mobile or desktop without creating an account. The questions are cleanly formatted, and the interface is designed for ease of use, even for non-technical users.

  • Is WorkPro’s reference check tool compliant with Australian laws?

    Yes. WorkPro has built-in fraud detection that flags suspicious IP addresses and device activity. It also highlights personal email addresses used by referees to prompt further investigation. This ensures your employment reference process delivers trusted insights to support confident hiring decisions. 

  • How do I get started with WorkPro Reference Checks?

    If you're already using WorkPro, your account manager can help you activate reference checks immediately. New to WorkPro? Book a demo and we’ll walk you through setup, show you available reference check question templates, and tailor the workflow to suit your needs. 

Don't just take our word for it

John Doe's Image
"The biggest benefits we have gained from adopting WorkPro are ease, efficiency, and partnership. We have been able to fully integrate WorkPro into our day-to-day and existing applications. This makes our processes so much more efficient, meaning we can spend more time doing what we do best.

You won’t understand how easy it can be until you make the switch. To be able to remove manual task and gain back precious time is wonderful.”

Megan Pace - Director CORE Australia at ManpowerGroup

John Doe's Image
“After conducting a thorough search of the market, WorkPro was the only solution we could find that offered an integrated instant national police check service, a broad course library of work health and safety inductions, an instant work rights or visa check and the opportunity to tailor the solution to meet our unique business needs.”

Talent Acquisition Specialist - MTC Work Solutions

John Doe's Image
“Previously we used an online assessment, video and paper based OHS induction – all of which were owned and operated in-house by Adecco. Not only was this an ineffective system, cost-wise, but we also experienced obstacles across the entire process. The WorkPro program takes a lot less time to complete, and the questions cover a much broader content field, so our candidates are learning more, in less time."

Team Leader at the Customer Care Centre - Adecco Australia

John Doe's Image
“Unlike previous methods, what we like about WorkPro is that it is recruitment specific, and the language used addresses the on-hire employer’s third party involvement. Importantly, adopting the system has assisted our resourcing for the high volume of temporary candidates we engage each week."

Branch Manager - Horner Recruitment

Read More

We cover workforce compliance changes and updates,

to keep you informed all the time

What to Consider When Choosing a Background Screening Partner

By Nicholas Simonsen • October 27, 2022
Employing a new worker can be a challenging experience, regardless of how comprehensive your recruitment process is. What steps can you take to make it easy to background check your candidates.

Breaking Down The Compliance Essentials

By Nicholas Simonsen • October 18, 2022
The biggest issue employers and recruiters around Australia are currently facing is how to comprehensively screen and onboard quality candidates fast enough to meet demand. WorkPro has the solution for your recruitment needs.

Why Reference Checks Should Not Stand Alone

By Nicholas Simonsen • September 28, 2022
Reference Checks are the best way to illuminate a candidate’s strengths, weaknesses and culture fit. WorkPro makes it easy to complete these checks without even picking up the phone!
Explore the WorkPro Blog

Streamline and automate your Reference Checks with WorkPro's smart solution