Embracing the Future of Recruitment: Insights from APSCo Emerge 2024

Embracing the Future of Recruitment


WorkPro has been a proud partner of APSCo Australia for many years, and our relationship is one that we highly value. Our collaboration isn't just about support; it's about action. By actively engaging with APSCo members, we gain invaluable insights into the current recruitment landscape and future trends. This feedback loop allows us to understand and address the industry's pressing concerns while helping recruitment and staffing companies prepare for the future.


When I was invited to speak at APSCo Emerge 2024, it was an opportunity to discuss the future of optimising crucial compliance elements in recruitment operations. The constant goal in our industry is to achieve a swift time-to-hire whilst carefully balancing adherence to regulatory obligations and delivering a superior candidate experience. These objectives drive our efforts at WorkPro to enhance our services and ensure job-seekers are work-ready quickly and efficiently.


The Future of Compliance with Automation and AI

Pre-employment screening and compliance management have traditionally been major administrative burdens, increasing both time-to-hire and operational costs. However, advancements in AI and digital services are breaking down these barriers. WorkPro is leveraging AI to provide real-time, robust screening that reduces hiring risk while accelerating hiring.


Imagine being able to digitally validate a candidate’s identity, confirm their Australian citizenship or right to work, and complete an Australian police check within minutes. We are developing a robust AI model to enable this, integrating seamlessly with the commonly used Applicant Tracking Systems (ATS) to inform or automate subsequent hiring steps. By covering both parts of identity validation and integration with systems that recruiters and HR managers use, hiring teams can achieve significant operational gains and enhance the candidate experience, fostering job-readiness.

AI-Enhanced Document Verification

AI strategy should go beyond automation and basic checks. By coupling Biometric Facial ID, and Optical Character Recognition (OCR) technology, with access to authoritative databases, including the Australian government’s Document Verification Services (DVS), WorkPro ensures document authenticity and trigger re-checks as needed. This process eliminates the need for document storage, bolstering compliance, data security, and integrity. WorkPro is excited and working tirelessly to implement these advancements. Additionally, we are incorporating fraud detection capabilities using Biometric Facial Verification and document analysis to identify deepfakes, mitigating digital identity risks.


Government Initiatives and Digital Identity

Traditionally, barriers to accessing authorised data sets have hindered the digitisation and automation of candidate screening and compliance management. However, government initiatives are now opening controlled access to these data sets. The Australian Government is enhancing its verification processes with significant updates to the Digital Identity system and expanded use of the DVS. These changes will allow businesses to adjust their compliance and verification processes, and positively impact the hiring process.


The Digital ID Bill, passed in March 2023, establishes a framework for expanding the AU Digital ID System to include state governments and the private sector. As a Gateway Services Provider of the DVS, WorkPro is eager to leverage this service to offer accelerated identity validation options for employment and risk management. This allows us to validate identities and documents more efficiently, conduct compliance checks systematically, and maintain ongoing job-readiness.


By combining WorkPro’s accredited access to private and government data, with OCR technology and biometric facial recognition, this revolutionises recruitment by bringing data sets together to form a rich, quantifiable profile of a candidate in real-time.


WorkPro's Resources for Compliance and Efficiency

The integration of AI and automation will enhance the operational capabilities of HR and recruiting teams improving compliance management and elevating the overall recruitment experience. If you need support in deploying WorkPro's smart compliance tech in your organisation, or just have questions, we welcome you to contact us.

As a market leader in pre-employment screening and hiring compliance, we’re also committed to providing the tools and resources necessary for streamlined recruitment processes. Our website offers a wealth of resources, including checklists, factsheets, case studies, and eBooks, designed to help you navigate the complexities of recruitment and regulatory compliance. These resources are invaluable for understanding and implementing best practices in your organisation, ensuring that you remain compliant and efficient in your hiring processes. Explore our resources to see how WorkPro can support your recruitment and compliance needs.

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