On-Demand Delivery Worker Minimum Standards Compliance Checklist
This checklist provides digital labour platform operators with a practical guide to understanding and managing the new minimum standards for covered on-demand delivery workers in Australia.
What’s in the Checklist?
Worker and service coverage requirements under the new minimum standards
Minimum safety-net rates, earnings floors and top-up payment requirements
Engaged-time recording, worker information and recordkeeping obligations
Insurance, consultation, worker feedback and dispute processes
Practical guidance for ongoing compliance and contractor workforce readiness
What you need to know
New minimum standards for on-demand delivery workers are now in effect, creating important compliance considerations for digital labour platform operators across Australia.
A digital labour platform is an app or online platform that connects workers with customers and facilitates the performance of work. For on-demand delivery, this can include businesses that engage independent contractors through a platform to deliver food, beverages, alcohol or groceries.
If your business operates this type of platform, it is important to understand whether your workers and delivery services are covered by the new standards and what requirements apply to your operations.
This checklist provides a practical overview of the key requirements and the areas your business should review to support ongoing compliance.
Download the On-Demand Delivery Worker Minimum Standards Compliance Checklist now.
