A New Foundation is WorkPro's next-generation platform evolution.

We are building a modern, secure and scalable foundation designed to make WorkPro easier to use, easier to integrate and faster to evolve. It will support greater flexibility, stronger access control, modern APIs, improved data visibility and a more connected WorkPro experience over time.

To archive a candidate in WorkPro that you have completed a work rights check on previously, and you no longer wish to keep re-checking, follow the instructions below: 

Search for the candidate using the filter function 

Select ‘View’ and ‘Archive Candidate’ 

This candidate will no longer appear in the dashboard and will not be part of the polling function.

You can re-activate a candidate to be included in the polling by following these instructions: 

Select ‘Views’ from the Administrator dashboard and ‘Archived Candidates 

Search for the candidate using the filter function 

‘Restore’ 

The candidate will re-appear in the dashboard. 

Yes. The WorkPro platform customers use today remains supported, maintained and continually improved while we build A New Foundation.

Current platform improvements, maintenance updates and customer-visible enhancements will continue to be shared through WorkPro Platform Updates.

No customer action is required as part of this update.

We will continue to keep customers informed as A New Foundation progresses, and we will communicate clearly before any future change requires customer action.

A New Foundation will enable WorkPro to build and deliver future capabilities more efficiently. Initial foundation areas include:

• more flexible organisation, site and project structures
• improved user access and permissions
• modern identity and authentication
• support for enterprise Single Sign-On
• modern APIs and stronger integration capability
• improved reporting access and workflow visibility
• a more consistent platform experience
• a scalable foundation for future services and customer requirements

Customers can expect WorkPro to become easier to administer, easier to integrate, more secure and faster to evolve over time. A New Foundation is designed to support:

• easier administration of organisations, sites, projects, users and access
• greater control over roles and permissions
• improved security and authentication
• better support for complex organisations
• enhanced integrations and automation opportunities
• improved visibility across recruitment, onboarding and compliance workflows
• faster delivery of future functionality

Modern APIs are a core part of the new platform foundation.

Over time, this will help WorkPro support stronger integrations, reduce duplicate data entry, improve automation and make compliance information easier to surface in the systems customers use. The goal is for WorkPro to become a more connected part of each customer's workforce ecosystem, rather than a standalone destination.

A New Foundation is being designed with modern identity, authentication and access control at its core.

This includes more flexible roles and permissions, streamlined user access, stronger authentication capability and support for enterprise Single Sign-On. These foundations are designed to give customers greater control over how users access WorkPro across their organisation.

There is no customer action required as part of this update.

A New Foundation is a long-term platform evolution. WorkPro will communicate clearly and in advance before any future transition, change or customer action is required.

Customers can stay informed through WorkPro Platform Updates, direct email updates, their WorkPro contact and major A New Foundation communications.

The New Foundation Updates page will be the main place to follow rebuild progress, major milestones, FAQs and future platform direction.

Yes. Customer feedback is an important part of shaping A New Foundation.

WorkPro will continue to share opportunities for customer input, including feedback sessions, interviews, forums or surveys where relevant.